Office & Financial Policies

Office Policies

If it is determined at your child's initial visit that treatment is required, a treatment plan will be presented to you. Dr. Bird, Dr. Kennedy, or Dr. Lipp will use their professional judgment with regards to type of filling to recommend.

Please be aware that occasionally treatment plans may change unexpectedly at the time of treatment. You (the responsible party) will be responsible for the difference in fee, if there is one.

We allow parent presence during initial examination and cleaning appointments. Dr. Bird, Dr. Kennedy, or Dr. Lipp request that your child come back to the treatment area alone. This allows us to provide full attention to them and to work with them without distraction. Most children tolerate treatment better without their parent present. If we require your presence in the treatment room, we will notify you at that time.

Children under the age of 8 are seen during our morning hours, starting at 8:00 am through 12:00 pm, depending on the work to be performed. Certain types of appointments need particular lengths of time and attention and therefore are scheduled at specific times of the day.

Financial Policies

Please be aware that the parent bringing the child to our office is legally responsible for payment of all charges. We cannot send statements to other persons.

Payment is expected in full for each appointment as services are rendered. For our patients with dental insurance, we are happy to submit your claim and file to most dental insurance companies. We ask that you pay for non-covered portions at the time of service. For your convenience, we accept cash, MasterCard, Visa, Discover and American Express. We also participate in a dental financing plan called Care Credit. Apply at www.carecredit.com or ask our office for more information.

We recognize that under unusual circumstances an account balance may be incurred. Bird Pediatric Dentistry requires that all outstanding balances be paid in full within thirty days unless other arrangements have been made. Please note if we have not received payment or you have not contacted us within ninety days, further action may be taken with a collection agency or with Small Claims Court. We reserve the right to apply an interest rate of eighteen percent (18%) from the date of service.

Thank you in advance for your cooperation and understanding.